FAQs

FAQs

A chargeback is a financial penalty imposed by Amazon on vendors for various reasons, such as shipping discrepancies, compliance issues, or other contractual breaches. These penalties can significantly impact your revenue if not addressed properly.

A1 Resolutions offers a comprehensive chargeback management service that includes assessment, claim submission, and follow-up. We handle the entire process to ensure you receive the reimbursements you're entitled to, minimizing your losses and optimizing your revenue.

A shortage claim occurs when Amazon believes they did not receive the full quantity of products listed on your shipment. These claims can lead to financial losses if not resolved promptly and correctly.

We investigate the reasons behind your shortage claims, gather the necessary evidence, compile the required documentation, and submit the claims on your behalf. We work diligently to resolve these claims and recover your lost revenue.

Our pricing is tailored to each client's specific needs and the complexity of their claims. Contact us for a consultation, and we will provide you with a customized quote based on your requirements.

Simply contact us via email or phone to schedule a consultation. We will assess your needs, explain our services, and develop a customized plan to help you manage chargebacks and shortage claims effectively.

Yes, we provide our services to Amazon vendors and third-party sellers worldwide, helping them navigate the intricacies of chargebacks and shortage claims, regardless of their location.